Business Model for AI services

nunusala engages clients through staged projects designed to reduce risk and produce usable outcomes. Typical phases include discovery and scoping, data preparation, prototyping, engineering for production, and operational handover. Each engagement defines success criteria, required inputs, and a clear set of deliverables to measure progress.

Engagement phases Phased delivery
Cost structure Fixed scope + time-based work
Value measurement Outcome-focused KPIs

Engagement phases

Phase 1 — Discovery: define business objectives, map data sources, and agree on evaluation criteria. Phase 2 — Prototype: develop proof of concept models and verify feasibility against selected metrics. Phase 3 — Engineering: convert prototypes into robust services with CI/CD, testing, and monitoring. Phase 4 — Deployment & Handover: deploy to target environment, document processes, and train staff for ongoing operation.

Deliverables and acceptance criteria are documented at the start of each phase to align expectations and clarify responsibilities.

Cost structure

nunusala typically combines fixed-scope pricing for defined deliverables with time-and-materials for exploratory work. This hybrid approach helps manage cost while enabling iteration during prototyping.

  • Fixed price for defined deliverables
  • Time-and-materials for R&D and iteration
  • Optional retainer for ongoing support

Pricing is aligned with project scope, required integrations, and SLA level for support after deployment.

Value measurement

Value is measured using agreed KPIs that reflect operational impact, such as reduction in manual processing time, improved prediction accuracy, or cost per transaction.

Focus on measurable change rather than model metrics alone.

Regular checkpoints track model performance in production and the business outcome metrics to ensure the solution delivers intended benefits in real operations.

Risk management

Risk management includes data quality checks, validation of model outputs, and staged deployments to limit exposure. Rollback procedures and monitoring are part of every release plan.

Security reviews and access controls are applied according to the sensitivity of data and integration points.

Risk controls are adapted to the client's operational environment.

Testing encompasses unit, integration, and end-to-end evaluations with representative data before live deployment.

Operational handover

Operational handover provides runbooks, monitoring dashboards, and basic training for staff responsible for day-to-day operations. Handover ensures teams can reproduce results, respond to incidents, and coordinate model retraining when needed.

Handover packages include deployment artifacts, data lineage notes, and a maintenance schedule.

Support and maintenance

Support options range from incident response to ongoing model maintenance and periodic performance reviews.

  • Incident and bug fixes
  • Periodic performance audits
  • Scheduled model retraining and data refresh

Support terms are defined in a service level agreement that specifies response times and scope.

Compliance and data governance

Compliance and data governance address data minimization, consent where applicable, and retention policies. Design choices are aligned with local regulations and organizational standards.

Data handling procedures and access controls are documented as part of every engagement to maintain transparency and traceability.